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Whether you are searching for a company to perform payroll services or have worked with the same provider for years, you need to ensure you are getting the most for your investment. This blog explores questions to ask your current or potential payroll provider to give you peace of mind that your company is receiving a good return on investment.

What Are the Core Features of the Company’s Payroll Services Software?

Federal labor laws require all employers to pay employees on a regular schedule. The most common options are weekly, bi-weekly, bi-monthly, or monthly. Businesses cannot require employees to wait longer than one month for a paycheck. These are the software features you want to make sure that companies offering payroll services have to ensure your employees receive timely and accurate pay:

  • Automated payroll function
  • Direct deposit capability
  • Experienced payroll setup team
  • Payroll reports
  • Portal for employee pay and benefits information
  • Tax form distribution
  • Time tracking capability

Does the Payroll Provider Invest in the Most Up-to-Date Technology?

When choosing an outsourced payroll provider, you want to make sure the company uses the most current payroll platform technology available. Be sure to ask questions about all software and technology the company uses, such as year of release and a description of any major issues experienced with it.

The problem with old software and technology is that it may not have the necessary features to offer you customized services. One way you can help to determine the age and reliability of payroll software is to ask the representative whether it is scalable or stands alone.

What Type of Support Do You Need from Your Payroll Services Provider?

The most basic services you can receive from an outsourced payroll provider company are wage calculation, pay as you go (PAYG) tax, and superannuation. Once the payroll company has completed these services, it provides clients with a bank file. Clients must then complete the rest of their payroll obligations themselves.

Full-service payroll companies like Palmetto Payroll offer the following services:

  • Check printing with company logo prominently displayed
  • Delivery of checks to workplace
  • Signature-ready checks or pre-signed check with a laser-printed signature
  • Tax deposits and filing
  • Payroll reports
  • Management solutions that enable clients to share payroll information with third parties such as the company’s certified public accountant (CPA)

With such a difference in service offerings available, you should understand what your company needs and its approximate budget when searching for a new outsourced payroll provider.

Request a Quote from Palmetto Payroll Today

In addition to the above services, Palmetto Payroll gives clients the opportunity to add web-based or full-scale human resources support, timekeeping to free employers from the hassle of manual timecards, and a range of self-service solutions. We are happy to provide your business with a quote for various services along with a product demonstration. Please contact Palmetto Payroll today to learn more about how your company can benefit from our services.